Here is a sample return policy for an online retail store:
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of delivery for a full refund of the purchase price.
To be eligible for a return, your item(s) must be:
- Returned within 30 days of the delivery date
- In the same condition that you received it
- In the original packaging
Your item(s) will not be accepted for return if they have been used, washed, or damaged.
Return Shipping
Return shipping is the responsibility of the customer. You will need to cover the cost of returning the item(s) to us. We recommend using a trackable shipping method in case the package gets lost in transit.
Refunds
Once we receive your returned item(s) and inspect them, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
Please allow 7-10 business days for your refund to be processed.
If you have any questions about our returns policy, please contact our customer service team at admin@r7culture.com or 828-747-9293.
